/* белый минимализм — тонкие бордеры, скругления, без теней/градиентов */
:root {
  --bg: #ffffff;
  --surface: #ffffff;
  --surface-2: #fafafa;
  --text: #1a1a1a;
  --muted: #8a8a8a;
  --border: rgba(0, 0, 0, 0.10);
  --border-strong: rgba(0, 0, 0, 0.18);
  --accent: #1a1a1a;
  --danger: #b42318;
  --danger-bg: #fef3f2;
  --ok: #1a7f37;
  --ok-bg: #eaf6ec;
  --warn: #8a6d00;
  --warn-bg: #fdf6e3;
  --radius: 12px;
  --radius-sm: 8px;
  --gap: 16px;
}

* { box-sizing: border-box; }

html, body {
  margin: 0;
  padding: 0;
  background: var(--bg);
  color: var(--text);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  font-size: 14px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}

button { font-family: inherit; }
a { color: inherit; }

.hidden { display: none !important; }

/* ---------- layout ---------- */
.app-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 24px;
  border-bottom: 0.5px solid var(--border);
  position: sticky;
  top: 0;
  background: var(--bg);
  z-index: 10;
}
.brand { display: flex; align-items: center; gap: 10px; }
.brand-mark {
  width: 22px; height: 22px;
  border: 0.5px solid var(--border-strong);
  border-radius: 6px;
  display: grid; place-items: center;
  font-size: 12px;
}
/* фирменный шрифт бренда Verno (self-hosted, CSP не пускает внешние) */
@font-face {
  font-family: "Unbounded";
  font-style: normal;
  font-weight: 600;
  font-display: swap;
  src: url("/fonts/unbounded-600-latin.woff2") format("woff2");
}
.brand-name {
  font-family: "Unbounded", var(--font, sans-serif);
  font-weight: 600;
  font-size: 15px;
  letter-spacing: 0.06em;
}
.header-right { display: flex; align-items: center; gap: 14px; }
.who { color: var(--muted); font-size: 13px; }

.container {
  max-width: 1040px;
  margin: 0 auto;
  padding: 28px 24px 64px;
}

.page-title { font-size: 20px; font-weight: 600; letter-spacing: -0.02em; margin: 0 0 4px; }
.page-sub { color: var(--muted); margin: 0 0 24px; }

.section-head {
  display: flex; align-items: center; justify-content: space-between;
  margin: 0 0 12px;
}
.section-title { font-size: 15px; font-weight: 600; margin: 0; }

/* ---------- cards ---------- */
.card {
  background: var(--surface);
  border: 0.5px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
}
.card + .card { margin-top: var(--gap); }

.grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(240px, 1fr));
  gap: var(--gap);
}

/* ---------- buttons ---------- */
.btn {
  appearance: none;
  border: 0.5px solid var(--border-strong);
  background: var(--surface);
  color: var(--text);
  padding: 8px 14px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-size: 13px;
  transition: background 0.12s ease, border-color 0.12s ease;
}
.btn:hover { background: var(--surface-2); }
.btn:disabled { opacity: 0.45; cursor: not-allowed; }
.btn-primary {
  background: var(--accent);
  color: #fff;
  border-color: var(--accent);
}
.btn-primary:hover { background: #333; }
.btn-sm { padding: 5px 10px; font-size: 12px; }
.btn-ghost { border-color: transparent; }
.btn-ghost:hover { background: var(--surface-2); }

/* ---------- forms ---------- */
.field { margin-bottom: 14px; }
.field label {
  display: block;
  color: var(--muted);
  font-size: 12px;
  margin-bottom: 6px;
}
.field input, .field select {
  width: 100%;
  padding: 9px 12px;
  border: 0.5px solid var(--border-strong);
  border-radius: var(--radius-sm);
  background: var(--surface);
  color: var(--text);
  font-size: 14px;
  outline: none;
  transition: border-color 0.12s ease;
}
.field input:focus, .field select:focus { border-color: var(--accent); }
.field .hint { color: var(--muted); font-size: 11px; margin-top: 5px; }

.msg { border-radius: var(--radius-sm); padding: 10px 12px; font-size: 13px; margin-bottom: 14px; }
.msg-error { background: var(--danger-bg); color: var(--danger); }
.msg-ok { background: var(--ok-bg); color: var(--ok); }

/* ---------- login ---------- */
.login-wrap {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 24px;
}
.login-card {
  width: 100%;
  max-width: 360px;
  border: 0.5px solid var(--border);
  border-radius: var(--radius);
  padding: 28px;
}
.login-card .brand { justify-content: center; margin-bottom: 20px; }
.login-title { text-align: center; font-size: 16px; font-weight: 600; margin: 0 0 22px; }

/* ---------- table / lists ---------- */
.list { border: 0.5px solid var(--border); border-radius: var(--radius); overflow: hidden; }
.list-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 14px 18px;
  border-bottom: 0.5px solid var(--border);
}
.list-row:last-child { border-bottom: none; }
.list-row .primary { font-weight: 500; }
.list-row .meta { color: var(--muted); font-size: 12px; }
.row-main { min-width: 0; }
.row-actions { display: flex; align-items: center; gap: 8px; flex-shrink: 0; }

/* ---------- badges ---------- */
.badge {
  display: inline-flex; align-items: center;
  padding: 2px 9px;
  border-radius: 999px;
  font-size: 11px;
  border: 0.5px solid var(--border-strong);
  color: var(--muted);
}
.badge-active { background: var(--ok-bg); color: var(--ok); border-color: transparent; }
.badge-suspended { background: var(--danger-bg); color: var(--danger); border-color: transparent; }
.badge-onboarding { background: var(--warn-bg); color: var(--warn); border-color: transparent; }

/* ---------- empty state ---------- */
.empty {
  text-align: center;
  color: var(--muted);
  padding: 32px 16px;
  font-size: 13px;
}

/* ---------- stat tiles ---------- */
.stat {
  border: 0.5px solid var(--border);
  border-radius: var(--radius);
  padding: 16px 18px;
}
.stat .n { font-size: 24px; font-weight: 600; letter-spacing: -0.02em; }
.stat .l { color: var(--muted); font-size: 12px; margin-top: 2px; }

/* ---------- tabs ---------- */
.tabs { display: flex; gap: 4px; border-bottom: 0.5px solid var(--border); margin-bottom: 24px; }
.tab {
  appearance: none; background: none; border: none;
  padding: 10px 14px;
  cursor: pointer;
  color: var(--muted);
  font-size: 14px;
  border-bottom: 2px solid transparent;
  margin-bottom: -0.5px;
}
.tab:hover { color: var(--text); }
.tab.active { color: var(--text); border-bottom-color: var(--accent); font-weight: 500; }

/* ---------- impersonation banner ---------- */
.imp-banner {
  background: var(--warn-bg);
  color: var(--warn);
  border-bottom: 0.5px solid var(--border);
  padding: 8px 24px;
  font-size: 12px;
  display: flex; align-items: center; justify-content: space-between;
}

/* ---------- wizard (stub) ---------- */
.steps { display: flex; flex-direction: column; gap: 10px; margin-bottom: 18px; }
.step { display: flex; gap: 12px; align-items: flex-start; }
.step .num {
  width: 22px; height: 22px; flex-shrink: 0;
  border: 0.5px solid var(--border-strong);
  border-radius: 999px;
  display: grid; place-items: center;
  font-size: 12px; color: var(--muted);
}
.step .t { font-weight: 500; }
.step .d { color: var(--muted); font-size: 12px; }

/* ---------- shared call bits ---------- */
.dot { width: 8px; height: 8px; border-radius: 999px; background: var(--muted); flex-shrink: 0; }
.dot-ok { background: var(--ok); }
.dot-warn { background: var(--warn); }
.dot.pulse { animation: pulse 1.4s infinite; }
@keyframes pulse { 0%,100%{opacity:1;} 50%{opacity:0.35;} }
.kv { display: flex; justify-content: space-between; padding: 10px 0; border-bottom: 0.5px solid var(--border); font-size: 13px; }
.kv:last-child { border-bottom: none; }
.kv .k { color: var(--muted); }
.timer { font-variant-numeric: tabular-nums; }
.muted-inline { color: var(--muted); }

/* ---------- buckets (базы) ---------- */
.bucket {
  border: 0.5px solid var(--border);
  border-radius: var(--radius);
  padding: 18px 20px;
  cursor: pointer;
  transition: border-color 0.12s ease, background 0.12s ease;
}
.bucket:hover { border-color: var(--border-strong); background: var(--surface-2); }
.bucket-n { font-size: 24px; font-weight: 600; letter-spacing: -0.02em; }
.bucket-l { color: var(--muted); font-size: 12px; margin-top: 2px; }

/* ---------- operator workstation ---------- */
.container-op { max-width: 760px; }
.op-top { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; margin-bottom: 20px; }
.op-status { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--muted); }
.op-state-text { text-transform: lowercase; }

.op-online-card { display: flex; align-items: center; justify-content: space-between; gap: 16px; margin-bottom: 20px; }
.op-online-title { font-size: 16px; font-weight: 600; }

/* switch */
.switch {
  appearance: none; border: 0.5px solid var(--border-strong);
  width: 52px; height: 30px; border-radius: 999px;
  background: var(--surface-2); position: relative; cursor: pointer;
  transition: background 0.15s ease, border-color 0.15s ease; flex-shrink: 0;
}
.switch .switch-knob {
  position: absolute; top: 2px; left: 2px;
  width: 24px; height: 24px; border-radius: 999px;
  background: var(--muted); transition: left 0.15s ease, background 0.15s ease;
}
.switch.on { background: var(--accent); border-color: var(--accent); }
.switch.on .switch-knob { left: 24px; background: #fff; }
.switch:disabled { opacity: 0.5; cursor: not-allowed; }

.op-stage { min-height: 220px; }
.op-scene { }
.op-waiting-box, .op-scene .empty { text-align: center; }
.op-waiting-box {
  border: 0.5px dashed var(--border-strong);
  border-radius: var(--radius);
  padding: 48px 24px;
}
.op-waiting-title { font-size: 16px; font-weight: 600; margin-top: 12px; }

.call-card { border: 0.5px solid var(--border); border-radius: var(--radius); padding: 24px; }
.call-incoming { border-color: var(--warn); }
.call-status { display: flex; align-items: center; gap: 8px; font-size: 13px; margin-bottom: 18px; color: var(--muted); }
.callee-name { font-size: 24px; font-weight: 600; letter-spacing: -0.02em; }
.callee-phone { color: var(--muted); font-size: 15px; margin-top: 2px; }
.op-actions { display: flex; gap: 10px; flex-wrap: wrap; margin-top: 22px; }
.op-accept { min-width: 130px; }
.op-hangup { min-width: 130px; background: var(--danger); border-color: var(--danger); }
.op-hangup:hover { background: #9c1e15; }
.op-reject { min-width: 130px; }

.disp-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 10px; }
.disp {
  border: 0.5px solid var(--border-strong);
  border-radius: var(--radius-sm);
  padding: 14px 12px;
  cursor: pointer;
  font-size: 14px;
  background: var(--surface);
  text-align: center;
  transition: background 0.12s ease, border-color 0.12s ease;
}
.disp:hover { background: var(--surface-2); border-color: var(--accent); }
.disp:disabled { opacity: 0.5; cursor: not-allowed; }

/* ---------- контактность (A1) ---------- */
.legend { display: flex; flex-wrap: wrap; gap: 16px; margin: 0 0 12px; font-size: 12px; color: var(--muted); }
.legend-item { display: inline-flex; align-items: center; gap: 6px; }
.cdot { width: 9px; height: 9px; border-radius: 999px; flex-shrink: 0; background: var(--muted); }
.cdot-good { background: var(--ok); }
.cdot-mid  { background: #d9a300; }
.cdot-bad  { background: var(--danger); }
.cdot-none { background: #cfcfcf; }
.contact-cell { display: flex; align-items: center; gap: 8px; min-width: 118px; justify-content: flex-end; }
.contact-val { font-variant-numeric: tabular-nums; font-weight: 500; }
.contact-sub { color: var(--muted); font-size: 11px; }
.pool { text-transform: lowercase; }
.pool-active   { background: var(--ok-bg); color: var(--ok); border-color: transparent; }
.pool-reserve  { color: var(--muted); }
.pool-quarantine { background: var(--danger-bg); color: var(--danger); border-color: transparent; }

/* ---------- switch row (переиспользуем switch) ---------- */
.switch-row {
  display: flex; align-items: center; justify-content: space-between; gap: 16px;
  padding: 14px 0; border-top: 0.5px solid var(--border); margin-top: 10px;
}
.switch-row + .grid { margin-bottom: 6px; }

/* ---------- карусели ---------- */
.carousel-card { border: 0.5px solid var(--border); border-radius: var(--radius); padding: 18px 20px; margin-bottom: var(--gap); }
.carousel-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; }
.carousel-title { font-weight: 600; font-size: 15px; }
.carousel-meta { color: var(--muted); font-size: 12px; margin-top: 3px; }
.carousel-warn { color: var(--danger); font-size: 12px; margin-top: 8px; }
.chips { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 12px; }
.chip {
  display: inline-flex; align-items: center; gap: 6px;
  border: 0.5px solid var(--border-strong); border-radius: 999px;
  padding: 3px 10px; font-size: 12px; background: var(--surface);
}
.chip .cdot { width: 7px; height: 7px; }
.chip-pick { cursor: pointer; }
.chip-pick.on { background: var(--accent); color: #fff; border-color: var(--accent); }
.chip-pick.on .cdot { display: none; }

/* ---------- мастер кампании (B2) ---------- */
.wiz-steps { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 20px; }
.wiz-step {
  display: inline-flex; align-items: center; gap: 8px;
  padding: 7px 12px; border: 0.5px solid var(--border); border-radius: 999px;
  font-size: 12px; color: var(--muted);
}
.wiz-step.active { border-color: var(--accent); color: var(--text); }
.wiz-step.done { color: var(--text); }
.wiz-num {
  width: 18px; height: 18px; border-radius: 999px; display: grid; place-items: center;
  font-size: 11px; border: 0.5px solid var(--border-strong); color: var(--muted);
}
.wiz-step.active .wiz-num { background: var(--accent); color: #fff; border-color: var(--accent); }
.wiz-step.done .wiz-num { background: var(--ok); color: #fff; border-color: var(--ok); }
.wiz-pane { min-height: 120px; }
.wiz-nav { display: flex; align-items: center; gap: 8px; margin-top: 20px; padding-top: 16px; border-top: 0.5px solid var(--border); }

/* ---------- расписание (B4) ---------- */
.sched { display: flex; flex-direction: column; gap: 8px; max-width: 520px; }
.sched-row { display: flex; align-items: center; gap: 10px; }
.sched-day { width: 42px; font-size: 12px; color: var(--muted); flex-shrink: 0; }
.sched-row input[type="time"] {
  padding: 6px 8px; border: 0.5px solid var(--border-strong); border-radius: var(--radius-sm);
  background: var(--surface); color: var(--text); font-size: 13px; font-family: inherit;
}
.sched-row .dash { color: var(--muted); }
.sched-row.off input[type="time"] { opacity: 0.4; pointer-events: none; }
.sched-toggle {
  appearance: none; border: 0.5px solid var(--border-strong); background: var(--surface);
  width: 34px; height: 20px; border-radius: 999px; position: relative; cursor: pointer; flex-shrink: 0;
}
.sched-toggle .k { position: absolute; top: 2px; left: 2px; width: 14px; height: 14px; border-radius: 999px; background: var(--muted); transition: left .12s ease; }
.sched-toggle.on { background: var(--accent); border-color: var(--accent); }
.sched-toggle.on .k { left: 16px; background: #fff; }

/* ---------- предстартовая проверка ---------- */
.precheck { border: 0.5px solid var(--border); border-radius: var(--radius); padding: 4px 0; }
.precheck .list-row { padding: 12px 18px; }

@media (max-width: 720px) {
  .header-right .who { display: none; }
  #buckets-grid { grid-template-columns: repeat(2, 1fr) !important; }
  .tabs { overflow-x: auto; }
  .sched-row { flex-wrap: wrap; }
}

/* аудио-устройства оператора */
#op-audio-card{margin-bottom:14px}
.dev-lbl{display:flex;flex-direction:column;gap:5px;font-size:13px;color:#5f5e5a}
.dev-select{height:36px;border:0.5px solid #d3d1c7;border-radius:8px;padding:0 10px;background:#fff;font-size:14px;color:#2c2c2a}
.meter{flex:1;height:8px;border-radius:4px;background:#eceae3;overflow:hidden}
.meter-fill{height:100%;width:0%;background:#1d9e75;transition:width .05s linear}

/* ---------- справка (база знаний, help.js) ---------- */
.kb-layout { display: grid; grid-template-columns: 230px 1fr; gap: 20px; align-items: start; }
@media (max-width: 760px) { .kb-layout { grid-template-columns: 1fr; } }
.kb-menu { display: flex; flex-direction: column; gap: 2px; position: sticky; top: 76px; }
.kb-item {
  text-align: left;
  padding: 9px 12px;
  border: none;
  background: transparent;
  border-radius: var(--radius-sm);
  font-size: 13px;
  color: var(--text);
  cursor: pointer;
}
.kb-item:hover { background: var(--surface-2); }
.kb-item.active { background: var(--surface-2); font-weight: 600; }
.kb-article { padding: 22px 26px; max-width: 760px; }
.kb-article h3 { margin: 0 0 10px; font-size: 17px; letter-spacing: -0.01em; }
.kb-article h4 { margin: 18px 0 6px; font-size: 13.5px; }
.kb-article p { margin: 6px 0; font-size: 13.5px; color: var(--text); }
.kb-article i { color: var(--muted); font-style: normal; }
.kb-steps { margin: 8px 0; padding-left: 20px; }
.kb-steps li { margin-bottom: 8px; font-size: 13.5px; }
.kb-table { border-collapse: collapse; margin: 8px 0; width: 100%; }
.kb-table td {
  border: 0.5px solid var(--border);
  padding: 7px 10px;
  font-size: 13px;
  vertical-align: top;
}
.kb-table td:first-child { white-space: nowrap; background: var(--surface-2); }
.kb-note {
  background: var(--surface-2);
  border: 0.5px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 10px 12px;
  font-size: 12.5px;
  color: var(--muted);
}
.kb-code {
  background: var(--surface-2);
  border: 0.5px solid var(--border);
  border-radius: 4px;
  padding: 1px 5px;
  font-family: ui-monospace, monospace;
  font-size: 12px;
}